CONTACT

Information

Contact Us

We believe in giving our customers a personal service. For web sales enquiries , please email

contact@wakashopping.com in below and we'll respond as soon as possible(usually within 12 hours).

For instance message: Feel free to contact us with the  chatting button under the website.

Address:

Room 1502(A),Easey Commercial Building 253-261 
Hennessy Road,Wanchai, Hong Kong.
Contact Us
Name:*
Email:*
Phone Number:
Message: *
* Required Fields
cancel & update

Cancellation/Changes

If you need to change or cancel your order, please contact us immediately. We process and ship orders quickly (we're fast!). Once our warehouse has processed your order, we will be unable to make any changes.

Please note that any orders that have already been packed or shipped cannot be cancelled.

Send Email Please note that any orders that have already been packed or shipped cannot be cancelled.
track order

Want know track order status? Click Here

Please note that the expected delivery date is provided by the courier, and is subject to change. For any questions, please contact the courier directly.

Send Email Please note that any orders that have already been packed or shipped cannot be cancelled.
Returning

Returns

If your product is defective or doesn't work properly, let us know and we'll send you a replacement one.

Refunds

We believe in our products so much that we offer a 90 day No-Hassle refund policy. If you're unhappy about your purchase, send us the product back and we'll refund your money immediately.

Shipping Costs

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

Send Email Please note that any orders that have already been packed or shipped cannot be cancelled.
other